a man talking to a woman on a holiday website helpline
Possessives; reflexive pronouns and own; each other and one another; there and it; someone, etc.; all, most, some, no and none; each and every; both, neither and either
Tense changes in reported speech; reporting in the same tense; verbs for reporting; verbs for reporting with to infinitive; reporting questions; reference to time, place, etc.